VinelandRecruiter
the smart solution for Vineland jobs

Seasonal Partner Services Representative (Remote)

Company: Mommy Jobs Online
Location: Vineland
Posted on: November 20, 2018

Job Description:

Our team is passionate about helping people go skiing and snowboarding more often! The Role: We established high-performance Partner Services Team enhances our partners' experience with world-class enterprise support and account management. We are looking for highly motivated and talented candidates to fill our Seasonal Partner Services Representative role in order to better support our Partner Services Team during our high-season. If you have experience with eCommerce platform solutions and experience in supporting Customer Success or Account Management teams, this may be a fit for you. This position is an outstanding opportunity for a smart, energetic, and detail-oriented person. Apply if you genuinely love helping people and solving their problems. If youre passionate about the success of partner relationships with our ski industry partners, we want to hear from you. Core Responsibilities: Work closely with the Partner Services (PS) and Sales Teams to successfully complete partner related requests. Manage phone and ticket queues, including weekend and Holiday coverage (November - April) Data Maintenance: Auditing systems and updating data through custom software interface. Ticket barcode reconciliation and allocation. Reloading ticket inventory upon request or as needed. Loading new and updated data to our inventory database with assistance from senior team members. Process resort closures by modifying inventory and updating internal departments. Modification of ticket product details that affect our website offerings. Running and emailing reports on behalf of the Partner Services Team or for partner contacts. Completing Quality Assurance (QA) on all inventory data points uploaded to our website. Process payments, refunds, and credits when necessary. Be the voice if the company to resort partner contacts. Ad Hoc projects. Requirements 2+ years of experience providing customer support, hospitality experience, or account management support. (For an internet e-commerce, SaaS, or travel site is preferred.) Working knowledge of the ski or travel industry. Extensive experience building effective client relationships through positive communication, honesty and trust. Outstanding written and verbal communication skills. You will need to explain complex ideas to partners, so writing and speaking with clarity and precision is a must. Great troubleshooting and analytical skills, constantly making improvements to our process. Compassionate and level-headed. You must be able to confidently and calmly serve high value partners in all types of situations, resulting in positive outcomes. A great teammate. We are a highly organized and efficient team. You should be extremely well-organized and comfortable collaborating with your team to solve diverse customer inquiries and issues. Able to roll with change and solve problems. We need your continuous input on how to make our company better. Fun! Our team can get a little weird at times. We embrace fun and seek balance with work and life. Schedule Expectations Training (first 1-2 weeks): Training will occur during normal business hours, generally 9am-6pm PST. During Season (roughly September - April): Saturdays through Wednesdays (Thursdays and Fridays off) - 6am - 3pm PST Availability to work winter holidays to ensure proper partner coverage. November - Thanksgiving, Black Friday, Cyber Monday December - Christmas Eve, Christmas Day, New Years Eve January - New Years Day, MLK Day February - Presidents Day Schedules may change based on business needs. Bonus Points Bachelors degree. 1-2 years experience supporting Customer Success and Account Managers for an internet eCommerce site. Familiarity with Salesforce, Zendesk, and other Software-as-a-Service is a plus. Familiarity with GoodData and Google Analytics is beneficial. Knowledge of Photoshop, Excel, and HTML/CSS are nice to have. Ability to speak, read, and write in Spanish or French at a conversational level is a plus. What's in it for you? Competitive hourly pay (starting at $17/hr) Work remotely Nice deals on lift tickets! Fun, outdoor activity focused culture To Apply To Become A CSR Agent: Please visit www.mommyjobsonline.com and click on Join Now and select the customer service job bank registry to become a member. Please reference agent id code MJOLmelanie on your resume submission. Office: 14054186160

Keywords: Mommy Jobs Online, Vineland , Seasonal Partner Services Representative (Remote), Sales , Vineland, New Jersey

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Sales Jobs


Insurance Sales Agent (8490)
Description: Role: Insurance Sales Agent br Employment Type: Full Time br Pay: Commission Based We pay for performance Successful first year agents average pay of nearly 38K in their first year with second year (more...)
Company: United Insurance
Location: Parkville
Posted on: 12/17/2018

State Farm Insurance and Financial Services Agent - Baltimor
Description: We look for people who: br br Want to make a positive difference in people's lives and in their community br Want a career that is both personally and financially rewarding br Have key entrepreneurial (more...)
Company: State Farm
Location: Baltimore
Posted on: 12/17/2018

Insurance Agent
Description: We look for people who: Want to make a positive difference in people's lives and in their community br Want a career that is both personally and financially rewarding br Have key entrepreneurial (more...)
Company: State Farm
Location: Catonsville
Posted on: 12/17/2018


Customer Service Reps. Work At Home!
Description: We're looking for earners - you can get a performance bonus your first week We are looking for independent contractors to provide customer service. We provide phone support for our clients' sales, customer (more...)
Company: Mommy Jobs Online
Location: Glen Burnie
Posted on: 12/17/2018

Multi Media Sales Executive
Description: Are you interested in joining a dynamic team of media professionals and connecting with Maryland's business and legal leaders The Daily Record is seeking a multimedia sales account
Company: BridgeTower Media
Location: Baltimore
Posted on: 12/17/2018

State Farm Insurance Agent
Description: We look for people who: Want to make a positive difference in people's lives and in their community Want a career that is both personally and financially rewarding Have key entrepreneurial traits including (more...)
Company: State Farm
Location: Millersville
Posted on: 12/17/2018

Insurance Agent - Nottingham
Description: We look for people who: Want to make a positive difference in people's lives and in their community Want a career that is both personally and financially rewarding Have key entrepreneurial traits including (more...)
Company: State Farm
Location: Nottingham
Posted on: 12/17/2018

Sales Representative
Description: Overview The Baltimore Sun Media Group, Baltimore's leading media company, is seeking a driven, digitally savvy outside media sales professional to work with major accounts. As an outside sales representative (more...)
Company: Tribune Publishing
Location: Baltimore
Posted on: 12/17/2018

Sales
Description: Account Executive Outside Sales Representative Job description Good things happen to those that hustle Does that sound like a place where you could thrive At COS, we reward hustle - at COS, you will (more...)
Company: Capitol Office Solutions
Location: Baltimore
Posted on: 12/17/2018

Inbound Customer Service Agent - Work From Home
Description: We are looking for energetic, friendly, articulate, self-directed customer care advocates. You will answer customers product questions, promote customer retention, and do exchanges
Company: Mommy Jobs Online
Location: Glen Burnie
Posted on: 12/17/2018

Log In or Create An Account

Get the latest New Jersey jobs by following @recnetNJ on Twitter!

Vineland RSS job feeds