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Field Service Representative

Company: TOMRA
Location: Vineland
Posted on: August 7, 2022

Job Description:

About Us

Company Description

TOMRA Food designs and manufactures sensor-based sorting machines and integrated post-harvest solutions transforming global food production to maximize food safety and minimize food loss, by making sure Every Resource Counts. Today, TOMRA is leading the resource revolution to transform how the planet's resources are obtained, used and reused to enable a world without waste. The company's other business divisions comprise TOMRA Recycling, TOMRA Mining and TOMRA Collection.

TOMRA has approximately 100,000 installations in over 80 markets worldwide and had total revenues of -10.9 billion NOK in 2021. The Group employs -4,600 globally and is publicly listed on the Oslo Stock Exchange. The company headquarters are in Asker, Norway.

TOMRA Food operates centers of excellence, regional offices and manufacturing locations within the United States, Europe, South America, Asia, Africa and Australasia.

Follow TOMRA Food on Facebook @TOMRA.Food, Twitter @TOMRAFood, Instagram @TOMRAFood and on LinkedIn at TOMRA Food.

For further information about TOMRA, visit www.tomra.com.

Job Description

Field Service Representatives play an integral role in the success of the resource revolution here at Tomra Fresh Food. They are responsible for delivering high quality service to ensure enhanced machine performance and an excellent customer experience. Due to continued investment globally, we are looking for solutions driven and proactive FSR's to join the team and make an impact with our customers.

In This Role You Will

  • Perform preventative maintenance including pre and post-season servicing of machines to enhance ongoing performance
  • Demonstrate an aptitude for machine operations, mechanical, electrical, computation and operational, and electrical assembly and installation
  • Respond to customer requests in the field within an agreed timeframe.
  • Complete removal and installation of mechanical components
  • Proactively work with customers and internal stakeholders to successfully complete projects (e.g., research and development site testing, refurb, refit, or upgrades)

    Why work for us?

    A long-term career for some and a steppingstone for others; We've seen our service technicians leverage the diverse skill base they develop in this role to transition into sales, R&D, quality assurance, and service management positions.
    • Competitive remuneration package
    • Fantastic learning and career development opportunities
    • Mentoring and on-job training provided
    • Work within a highly skilled team of technicians

      About You

      Qualifications
      • Our ideal candidate will have the following skills and experience:
      • Relevant tertiary qualification such as Bachelor of Management / Engineering or Trade Certification
      • Two years' experience in a similar field (preferably AgriTech industry)
      • Relevant experience in troubleshooting electrical and mechanical equipment
      • Strong understanding / knowledge of electronics and electrical assembly and wiring
      • Working knowledge of PC and MS office suite
      • Proven ability to read, analyze and interpret technical procedures

        Nice To Have
        • Project management experience or certification
        • Experience with packaging and/or printing machinery
        • Experience in PC building, repairing and diagnostic testing
        • Experience in installing software on PC's

          How To Apply

          Additional Information

          If this sounds like you, we would love to hear from you! All applications will be managed in the strictest confidence.

Keywords: TOMRA, Vineland , Field Service Representative, Sales , Vineland, New Jersey

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