Risk & payments Analyst
Company: Resorts International
Location: Atlantic City
Posted on: September 11, 2023
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Job Description:
Responsibilities* Recognizes, interprets and analyzes suspicious
behavior.* Demonstrates the judgment and capability necessary to
review and/or investigate transactions.* Naturally inquisitive,
detail oriented and able to quickly identify anomalies or patterns
in transactions, behaviors, or data.* Works with customer service
team to review and process customer withdrawals* Ability to read,
understand and explain basic financial transactional histories
including depositing, wagering, win/loss and withdrawals.* Per
departmental procedures and Federal/State Regulations takes
proactive measures to prevent losses through performing
investigations, restricting accounts, analyzing unusual activity
and documenting and reporting your findings.* Familiar with FinCen
Suspicious Activity Reporting and AML regulations.* Works with
Customer Support team whenever heightened Know Your Customer (KYC)
checks are needed.* Ability to learn and have a high level of
knowledge regarding how the website and app function.* Possesses
strong time-management skills and the ability to effectively
prioritize work with limited supervision* Handles upset and
challenging customers to resolve complex issues in a timely fashion
and in a manner that is mutually beneficial to both the customer
and company.* Practices discretion when exposed to and handling of
highly sensitive and confidential personal and Company
information.* Remain flexible with scheduling and assignment of
duties to support larger department goals and Company initiatives.*
Ensures a professional working environment, at all times.* Promotes
positive public relations.* Performs other duties as
assigned.Qualifications* College Degree or equivalent, preferred.*
Excellent verbal and written communication skills required.*
Advanced proficiency in Microsoft Office and/or Google Suite
products.* Minimum of 1-year experience working in fraud operations
within the internet gaming, ecommerce or banking space preferred.*
Scheduling flexibility a must, to include nights, weekends,
holidays, and as needed to accommodate a smooth operation.* Must
have or be able to obtain a Casino Employee Registration from the
New Jersey Division of Gaming Enforcement. May be required to
obtain additional state licenses, in the future.Essential
FunctionsAll applicants must be able to perform the essential
functions of this position, with or without reasonable
accommodations.
Keywords: Resorts International, Vineland , Risk & payments Analyst, Professions , Atlantic City, New Jersey
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