VinelandRecruiter Since 2001
the smart solution for Vineland jobs

Work at Home Bilingual Customer Retention Expert (English / Spanish)

Company: Mommy Jobs Online
Location: Vineland
Posted on: August 4, 2019

Job Description:

Helping those in need is a way of life for us, and we are looking for more people to join our award winning customer service team. Work from the comfort of your home and enjoy the shortest commute ever! In this role as a Bilingual Customer Retention Expert, you handle service cancellation requests, primarily inbound telephone calls. Your goal is to ensure the needs of the customer are addressed, service is delivered and the customer is kept updated on the status of their request. You have the opportunity to interact and help our customers on a daily basis. We have an excellent culture promoting strong performance, creating a fun and supportive work environment (even from home), and professional development. We provide you with solid training so you are set up to perform at the top of your game in this role. Starting base salary for this role (inclusive of the bilingual premium) is $12.00. You can also add to your earnings through monthly performance-based incentives. On top of a competitive salary, we offer great benefits too: Health, Dental, Vision (low monthly premiums) Tuition reimbursement Financial and future planning 401k plan + company match Access to life and other insurance plans Additional Award & Recognition programs The main duties youll perform in this role include: Retain customers who are at risk of cancelling service by providing response and benefits of service based on customers reason for cancellation. Learn and demonstrate up-selling techniques (where applicable) to promote additional services/products Communicate company policies and procedures to customers. Navigate company software programs, use web based search engines and troubleshoot customer issues Escalate calls outside their scope to appropriate tier of Customer service support function May be required to cross-train on other call types and lines of business. Required qualifications: Bilingual " proficiency in spoken and written English and Spanish required Strong phone, computer, and data entry skills " land phone line required for this role (can be acquired from your local telephone provider once application is submitted) Must be able to pass a criminal background check and technical requirements assessment of your computer and telephone equipment (equipment not provided for this role) Previous customer service/ call center experience preferred Minimum high school diploma or equivalent required Schedule is subject to shift bid process and be able to work a flexible schedule Work in a distraction free environment Pay: $12.00 per hr. To Become An Agent Apply at mommyjobsonline.com and click on Join Now and select the Customer Service Job Bank Registry to get connected with client and to begin their hiring process. Please reference agent id code MJOLBrenda when you register online. If you have further questions please contact us at 1 (405) 418 - 6160.

Keywords: Mommy Jobs Online, Vineland , Work at Home Bilingual Customer Retention Expert (English / Spanish), Other , Vineland, New Jersey

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Other Jobs


RN Travel Nurse CCU, PCU, Stepdown, Tele
Description: Travel RN Nurses NeededCCU, PCU, Tele Stepdown NursesCoronary Care Unit, Progressive Care Unit, Stepdown Telemetry Unit Registered NursesMaine Travel RN Nursing Assignments--Researching--a--Travel (more...)
Company: HealthCare Travelers (Nursing)
Location: New Brunswick
Posted on: 08/20/2019

91J Quartermaster and Chemical Equipment Repairer
Description: 91J Quartermaster and Chemical Equipment RepairerJob ID: Job Views: 9Location: VINELAND, New Jersey, United StatesZIP Code: 08360Job Category: Mechanic and MaintenancePosted: 08.16.2019Age Requirements: (more...)
Company: Army National Guard
Location: Vineland
Posted on: 08/20/2019

Bid On Local Window Installing Jobs - Reach New Customers In Your Area
Description: Over 25 million homeowners have trusted HomeAdvisor 1800Contractor to help them find quality professionals with the expertise to turn their home improvement
Company: HomeAdvisor
Location: Lakewood
Posted on: 08/20/2019


Part-time Shopper
Description: Every few years, a company emerges and transforms an industry. Instacart been leading the evolution of a 800B retail market, and redefining how people shop for groceries. In a few short years we've launched (more...)
Company: Instacart
Location: Vineland
Posted on: 08/20/2019

Are You Ready
Description: The Nations Premier Health and Dental Benefits Discount Company are seeking energetic, self-motivated
Company: Living Healthy
Location: Lakewood
Posted on: 08/20/2019

LTL Linehaul Owner Operator & Lease Purchase Truck Driver
Description: Roadrunner Offers: ul li Solos Earn Up to 210,000 Per Year li Teams Earn Up to 350,000 Per Year li 1,500 Referral Incentive li Terminal to Terminal Moves li Consistent Steady Freight (more...)
Company: Roadrunner Transportation Systems
Location: New Brunswick
Posted on: 08/20/2019

Mgr, Quality
Description: Employer Name: SpiderID: Location: Lancaster, Pennsylvania Date Posted: 8/3/2019 Wage: Negotiable Category: Manufacturing Job Code: POSTING-3-13339-2218 Job Description: Employee Type: Full time (more...)
Company: TreeHouse Foods Inc
Location: Lancaster
Posted on: 08/20/2019

Respiratory Therapist Reg - Per Diem
Description: Respiratory Therapist Reg - Per Diem br Req : 1988 br Category: Respiratory Therapy br Status: Per Diem br Shift: Night br Location: br Respiratory Care, 600 River Ave, Lakewood, NJ 08701 (more...)
Company: Barnabas Health
Location: Lakewood
Posted on: 08/20/2019

Classroom Floater - Part Time (closing shift)
Description: br br Why Join U-GRO br br ul br br li Meaningful work - make a difference br br li Industry-Competitive Compensation br br li Medical, Dental, Vision, and Life Insurance (more...)
Company: U-GRO Learning Centres
Location: Lancaster
Posted on: 08/20/2019

Statistician
Description: Bristol-Myers Squibb is a global Biopharma company committed to a single mission: to discover, develop, and deliver innovative medicines focused on helping millions of patients around the world in disease (more...)
Company: Bristol-Myers Squibb
Location: New Brunswick
Posted on: 08/20/2019

Log In or Create An Account

Get the latest New Jersey jobs by following @recnetNJ on Twitter!

Vineland RSS job feeds