VinelandRecruiter
the smart solution for Vineland jobs

Work at Home Bilingual Customer Retention Expert (English/Spanish)

Company: Mommy Jobs Online
Location: Vineland
Posted on: February 27, 2019

Job Description:

This position is with Mommy Jobs Online, so please visit mommyjobsonline.com to apply and get registered on our site directly! Helping those in need is a way of life for us, and we are looking for more people to join our award winning customer service team. Work from the comfort of your home and enjoy the shortest commute ever! In this role as a Bilingual Customer Retention Expert, you handle service cancellation requests, primarily inbound telephone calls. Your goal is to ensure the needs of the customer are addressed, service is delivered and the customer is kept updated on the status of their request. You have the opportunity to interact and help our customers on a daily basis. We have an excellent culture promoting strong performance, creating a fun and supportive work environment (even from home), and professional development. We provide you with solid training so you are set up to perform at the top of your game in this role. Starting base salary for this role (inclusive of the bilingual premium) is $12.00. You can also add to your earnings through monthly performance-based incentives. On top of a competitive salary, we offer great benefits too: Health, Dental, Vision (low monthly premiums) Tuition reimbursement Financial and future planning 401k plan + company match Access to life and other insurance plans Additional Award & Recognition programs The main duties youll perform in this role include: Retain customers who are at risk of cancelling service by providing response and benefits of service based on customers reason for cancellation. Learn and demonstrate up-selling techniques (where applicable) to promote additional services/products Communicate company policies and procedures to customers. Navigate company software programs, use web based search engines and troubleshoot customer issues Escalate calls outside their scope to appropriate tier of Customer service support function May be required to cross-train on other call types and lines of business. Required qualifications: Bilingual " proficiency in spoken and written English and Spanish required Strong phone, computer, and data entry skills " land phone line required for this role (can be acquired from your local telephone provider once application is submitted) Must be able to pass a criminal background check and technical requirements assessment of your computer and telephone equipment (equipment not provided for this role) Previous customer service/ call center experience preferred Minimum high school diploma or equivalent required Schedule is subject to shift bid process and be able to work a flexible schedule Work in a distraction free environment Pay: $12.00 per hr. To Become An Agent Apply at mommyjobsonline.com and click on Join Now and select the Customer Service Job Bank Registry to get connected with client and to begin their hiring process. Please reference agent id code MJOLAMY when you register online. If you have further questions please contact us at 1 (405) 418 - 6160.

Keywords: Mommy Jobs Online, Vineland , Work at Home Bilingual Customer Retention Expert (English/Spanish), Other , Vineland, New Jersey

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Other Jobs


Current College Students - Stores Executive Intern (Maryland, MD - Washington DC)
Description: One of the world's leading and most recognized brands comes to life in our stores, where guests are still captivated by everything that made them fall in love with Target. Our approximately 1800 locations (more...)
Company: Target
Location: Elizabeth
Posted on: 03/20/2019

House Sitter Wanted - Polite House Sitter Needed Immediately
Description: Hello my name is Amelie.
Company: HouseSitter
Location: Camden
Posted on: 03/20/2019

25N Nodal Network Systems Operator-Maintainer
Description: As a Nodal Network Systems Operator-Maintainer for the Army National Guard, you can expand your technological skillset while serving your Nation at the same time The Guard relies on many complex systems (more...)
Company: Army National Guard
Location: Wilmington
Posted on: 03/20/2019


Senior Buyer - Corporate
Description: Senior Buyer - Corporate The Senior Corporate Buyer will provide strategic support to internal customers across Carpenter with specific focus on procurement of IT and Professional Services. Adapts departmental (more...)
Company: Carpenter Technology Corporation
Location: Reading
Posted on: 03/20/2019

Assistant Support Counselor - Multiple Positions
Description: Looking for a career with growth Join us -- OPEN HOUSE--Community Access Unlimited--3/18 3/25 4pm-6pm --- Immediate Openings --80 W. Grand
Company: Community Access Unlimited
Location: Elizabeth
Posted on: 03/20/2019

Inbound Travel Consultant
Description: Inbound Travel Consultant Assisting Inbound Business Customers with their Corporate Travel Bookings. Must be professional and have previous international travel booking experience. We are the number (more...)
Company: Mommy Jobs Online
Location: Jersey City
Posted on: 03/20/2019

Associate R&D Metallurgist - Reading, PA
Description: Carpenter Technology Corporation is a leading producer and distributor of premium specialty alloys, including titanium alloys, nickel and cobalt based superalloys, stainless steels, alloy steels and tool (more...)
Company: CARPENTER TECHNOLOGY CORPORATION
Location: Reading
Posted on: 03/20/2019

Metallurgist- Staff Specialist - Reading
Description: Employer is a leading producer and distributor of premium specialty alloys, including titanium alloys, nickel and cobalt based super-alloys, stainless steels, alloy steels and tool steels. Carpenter's (more...)
Company: CARPENTER TECHNOLOGY CORPORATION
Location: Reading
Posted on: 03/20/2019

Class A CDL Local & Regional Company Driver
Description: NFI Industries is now seeking local and regional company drivers We run on a dedicated transportation model, which means you will have a familiar and predictable schedule with no unpaid deadhead miles (more...)
Company: NFI Industries
Location: Elizabeth
Posted on: 03/20/2019

Immersion Ultra Sonic Inspector - LEVEL II - Reading
Description: Employer is a leading producer and distributor of premium specialty alloys, including titanium alloys, nickel and cobalt based superalloys, stainless steels, alloy steels and tool steels. Carpenter's (more...)
Company: CARPENTER TECHNOLOGY CORPORATION
Location: Reading
Posted on: 03/20/2019

Log In or Create An Account

Get the latest New Jersey jobs by following @recnetNJ on Twitter!

Vineland RSS job feeds