Automotive Service Advisor
Company: RK Vineland Chevrolet Kia Subaru
Location: Vineland
Posted on: June 18, 2022
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Job Description:
Job DescriptionJob Description:
Automotive Service Advisor RK Vineland Kia Subaru
If you believe Customer Service is a true craft -- one built on
charisma, communication and thorough product knowledge - we want to
talk to you!
As a Service Advisor you will be responsible to meet and greet
service customers promptly in a professional and courteous manner.
Inspect vehicle and refer to service history to accurately identify
and verify customer's service needs. Promote the sales of
appropriate services, parts, and accessories by thoroughly
understanding the product and associated service requirements.
Provide accurate cost and time of completion estimates for the
services recommended, communicate and get proper authorization from
customers. Check on progress of services to vehicles throughout the
day and contact customer to communicate and receive approval
regarding any changes in the cost-estimate, promised time of
delivery or recommended services. Administer new and used vehicle
warranty repairs in accordance with manufacturer warranty
guidelines. Confirm service appointments by telephone the day
before the customer is scheduled to arrive and conduct post-repair
follow up. Inspect vehicles prior to each customer delivery to
ensure vehicles services and/or repairs are performed correctly and
communicate the results with the customer. Meet requirements of the
state and federal law for automobile repair and consumer
protection. Demonstrates behaviors consistent with the Company's
Values in all interactions with customers, co-workers and
vendors.
Job Requirement:Two or more years of previous experience as a
service advisor. High school diploma or equivalent. Valid driver
license in the state that you will work and a good driving record.
Great attitude with high-energy personality. Excellent customer
service skills. Professional appearance and work ethic. Ability to
work well in a process driven environment. Outstanding
communication skills in both verbal and written.
Benefits include a lucrative compensation plan, paid time off,
medical, and employee vehicle purchase program. Its Time To Make
The Most Important Move Of Your Career! When you join our
organization, you'll enjoy comprehensive training, competitive
compensation, and unparalleled benefits. Simply put, you'll
experience the best that a career in the automotive industry has to
offer. The above statements are intended to describe the general
nature and level of the work being performed by people assigned to
this work. This is not an exhaustive list of all duties and
responsibilities. We reserve the right to amend and change
responsibilities to meet business and organizational needs as
necessary. We are an Equal Opportunity Employer and a drug free
workplace. We Would Really Like To Hear From You! Apply By Clicking
The 'Apply Now' Button
Keywords: RK Vineland Chevrolet Kia Subaru, Vineland , Automotive Service Advisor, Other , Vineland, New Jersey
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here to apply!
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