Membership Sales Ambassador Job
Company: BJ's Wholesale Club, Inc.
Posted on: June 12, 2021
BJ's Wholesale Club was the first retailer to introduce the
warehouse club concept in the northeastern United States. Today,
we're a multibillion dollar operation with more than 200 clubs in
17 states from Maine to Florida.
While our Members know us for helping them save up to 25% off
grocery prices every day, our Team Members love us for providing a
supportive and engaging workplace that's committed to developing
If you're a motivated and enthusiastic person who enjoys working
collaboratively and is committed to providing great service for our
Members, we want to hear from you. BJ's offers a fast-paced, team
environment with great training opportunities and competitive
salary and benefits packages to help you succeed.
MEMBERSHIP SALES AMBASSADOR
Major Tasks, Responsibilities, and Key Accountabilities
- Drives and promotes the BJ's value proposition regarding
acquisition, retention, perks, and the Member experience.
- Converts potential members by actively and effectively pitching
all membership programs in accordance with company policies and
- Exhibits clear understanding of all BJ's Membership options,
and Co-Brand credit card.
- Delivers superior customer service to Members by serving as a
first line point-of-contact regarding membership, credit card
applications, general questions, issues, merchandise returns,
exchanges, product look up, and pick-ups.
- Follows tax exempt/resale membership policies in regard to the
retention processes and procedures, including monitoring membership
renewals and tax-exempt/resale status.
- Resolves Member concerns in a courteous and timely manner.
Escalates issues to PIC and MOD when necessary.
- Assists with BOPIC (Buy Online and Pick Up In Club) orders for
- Maintains all club policies and procedures.
- Performs other duties as assigned, including working in other
departments as needed.
- Regular, predictable, full attendance is an essential function
of this job.
- Prior front line/customer service or previous sales experience
- Results driven with proven success in goal achievement
- Basic math skills preferred.
- Computer proficiency preferred.
This information indicates the general nature and level of work
performed by Team Members in this role. It is not designed to
contain a complete inventory of all duties, responsibilities, and
qualifications required of Team Members assigned to this role. This
description supersedes any previous or undated descriptions for
this role. Management retains the right to add or change the duties
of the position at any time.
BJ's Wholesale Club is committed to a policy of equal employment
opportunity for all qualified team members and applicants for
employment without regard to race, religion, color, sex, sexual
orientation, age, ancestry, national origin, physical and/or mental
disability, genetic information, atypical cellular or blood trait,
marital and/or familial status, pregnancy, gender identity and
expression, military or veteran status, or any other
characteristics protected by applicable law.
Nearest Major Market: Philadelphia
Keywords: BJ's Wholesale Club, Inc., Vineland , Membership Sales Ambassador Job, Other , Vineland, New Jersey
Didn't find what you're looking for? Search again!