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FT Virtual Call Center Agent (Work From Home)

Company: Accenture
Location: Vineland
Posted on: June 6, 2021

Job Description:

[Customer Service / Remote] - Anywhere in U.S. / Competitive Pay / Available to work M-F 8a-6p PST - As a Call Center Agent you'll: Provide customer support by accepting a high volume of inbound calls and responding to emails- to assist customers with the client's Pandemic Electronic Benefit Transfer (P-EBT) program; Receive-process-and-verify the accuracy of requests raised by customers in the CRM system; Thoroughly and efficiently gather customer information-assess and fulfill customer needs-educate the customer where applicable to prevent the need for future contacts-and-document interactions through contact tracing; Maintain customer records by updating account information...Hiring Fast >>

Keywords: Accenture, Vineland , FT Virtual Call Center Agent (Work From Home), Other , Vineland, New Jersey

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