VinelandRecruiter
the smart solution for Vineland jobs

Customer Service Representative - Work From Home

Company: SYKES - @ Home
Location: Vineland
Posted on: October 24, 2018

Job Description:

Job descriptionCustomer Support Agent Work From Home?Do you enjoy a workplace where you have to be efficient, self-sufficient, patient, and empathetic?? Do you enjoy a fast-paced environment, with very little downtime, helping customers with a variety of issues?? Do you want to gain a sense of satisfaction by solving complex caller issues???We?re looking for people who enjoy a challenge and?thrive in an environment where things are moving very quickly.In this position?you will use your empathy, patience and resilient nature to resolve issues.? You will provide each caller guidance and?troubleshooting, all while maintaining a strong brand presence with all customers.? Your goal will be to satisfactorily resolve the customer's need at the end of each interaction. ??See your skills turn into a career, or continue your successful career with the only company you?ll ever want to work for!?SYKES empowers you to choose the shift you are available to work. People are our most valuable asset, and we provide world-class training, benefits, and growth opportunities to help you become the best the industry offers. ??Primary Responsibilities

  • Answer back to back calls and resolving issues
  • Build a strong relationship with your customer?
  • When they hang up with you, they will have their issue? completely resolved, and remember the great service they received?
  • Resolve the problem quickly and ensure situation does not escalate
  • Speaking clearly with empathy in both positive and negative situations
  • Communicate clearly and effectively
  • Multi-task while on the phone ? resolve the issue while maintaining a short call timeKey Factors for Success?
    • Do you hear someone?s situation and are able to put yourself in their shoes??
    • Do you go out of your way to help others? ?
    • Are you able to be the voice of the company?
    • Do you stay calm in escalated customer situations? ??
    • When you get stressed, are you able to maintain your neutral point of view?
    • Do you stay calm under pressure? ?
    • Are you organized and efficient? ?If so, come find out why SYKES has been the employer of choice for so many people who want to transition their career from the office to their home!This is the right job for you if you?re able to:
      • Speak on the phone and use a computer
      • Empathize and be friendly with people you?ve never met
      • Use logic and solve problems
      • Be part of a teamDesired qualifications, skills and experienceNice to have (but not required):?
        • Customer service background
        • Experience with financial services, healthcare, technology companies, or something similar

          Keywords: SYKES - @ Home, Vineland , Customer Service Representative - Work From Home, Hospitality & Tourism , Vineland, New Jersey

          Click here to apply!

          Didn't find what you're looking for? Search again!

          I'm looking for
          in category
          within


Other Hospitality & Tourism Jobs


Full Time Lead Cook
Description: As a culinary leader in our kitchen, you are a team player and positive role model that ensures the development and education of the cooks. You will assist with bottom line profitability and make sure (more...)
Company: Wegmans Food Markets
Location: Collegeville
Posted on: 11/14/2018

Retail Shopper Part Time
Description: Shipt is a membership-based marketplace that helps people get the things they need, like fresh produce and household essentials, from stores they trust. Help people save time and have fun while you're (more...)
Company: Shipt
Location: North Wales
Posted on: 11/14/2018

Culinary Specialist
Description: The culinary specialist
Company: US Army
Location: Baltimore
Posted on: 11/14/2018


Inbound Customer Service
Description: Our contact center division is stepping into the future and looking to add customer service-oriented individuals to our team of Home Agents on 1st, 2nd and 3rd Shift during the week. Becoming a Home Agent (more...)
Company: Mommy Jobs Online
Location: Fallston
Posted on: 11/14/2018

Patient Scheduling Customer Service Representative
Description: PeopleShare has an excellent opportunity for a Patient Scheduling Customer Service Representative in Chadds Ford, PA. This is a great opportunity for candidates who have studied Public health, Health (more...)
Company: PeopleShare
Location: Chadds Ford
Posted on: 11/14/2018

Inbound Customer Service (Remote)
Description: We are looking for earners - you can get a performance bonus your first week We are looking for independent contractors to provide customer service. We provide phone support for our clients sales, customer (more...)
Company: Mommy Jobs Online
Location: Glen Burnie
Posted on: 11/14/2018

CDS Part Time Shift Supervisor
Description: Summary br CDS Part Time Shift Supervisor br br Are you outgoing and enthusiastic about interacting with people If promoting the best brands to today---s shoppers sounds appealing, then Club Demonstration (more...)
Company: Club Demonstration Services
Location: Beltsville
Posted on: 11/14/2018

Retail: Part Time Project Merchandiser
Description: Retail Project Merchandising Part Time--The foundation of retail is built with strong displays for consumers to easily spot the brand names and quality products they love. Help increase sales of premium (more...)
Company: Advantage Solutions
Location: Baltimore
Posted on: 11/14/2018

Server - Renaissance Arlington Capital View Hotel (18002A0C)
Description: You were always one of those curious kids who opened every cabinet, peeked behind every door, and never ceased to ask why when given an explanation. Today, you bring your personal style to every experience. (more...)
Company: Marriott International
Location: Baltimore
Posted on: 11/14/2018

Delivery Driver - (Part -Time)
Description: Description br br Position at NAPA Auto Parts br br Job Description br As a Part-Time Delivery Driver for NAPA, your focus is on getting the right parts to the right people at the right time. (more...)
Company: NAPA AUTO PARTS
Location: Glenside
Posted on: 11/14/2018

Log In or Create An Account

Get the latest New Jersey jobs by following @recnetNJ on Twitter!

Vineland RSS job feeds