Director, Aquatics

Company: Great Wolf Lodge
Location: Elkins Park
Posted on: January 13, 2026

Job Description:

Great Wolf Lodge, a leader in family-friendly indoor water park resorts, is seeking an experienced Director of Aquatics to oversee the safe and efficient operation of our resorts aquatic attractions. The Director, Aquatics will be responsible for maintaining the highest standards in guest safety, water quality, and team management. This position calls for a seasoned leader who exemplifies dedication to guest satisfaction and employee development within a high-energy environment. Oversee daily aquatic facility operations ensuring compliance with local, state, and federal health and safety regulations. Manage, train, and evaluate aquatics staff, ensuring staff are well-prepared to deliver excellent service and maintain safety standards. Develop and implement staff training and safety programs, conducting regular safety drills and ensuring staff certification is current. Monitor water quality and facility maintenance, coordinating with maintenance and environmental services teams to ensure all areas meet or exceed health and safety standards. Prepare and manage the aquatics department budget, ensuring efficient use of resources and cost control. Respond to guest inquiries and complaints swiftly and professionally, ensuring guest satisfaction. Collaborate with other resort departments to promote and support hotel programs and activities. Strong leadership and people management skills Expertise in aquatic facility management and maintenance Knowledge of water quality management, including chemical use and balancing Proficient in safety regulations and emergency response Ability to design and implement training and safety programs for aquatic staff Excellent communication and organizational skills Medical Insurance Dental Insurance Vision Insurance Life Insurance 401k Certified Pool Operator (CPO) or Aquatic Facility Operator (AFO) certification required. Lifeguard Instructor Certification preferred. First Aid and CPR/AED certification.

Keywords: Great Wolf Lodge, Vineland , Director, Aquatics, Hospitality & Tourism , Elkins Park, New Jersey