Guest Services Agent

Company: Bally's Corporation
Location: Atlantic City
Posted on: September 3, 2024

Job Description:

Description

• 
  
• Registers guests, secures payment, issues keys and related materials per established departmental policies and procedures.
  
• Checks out guests, settles all pay folios, and posts charges per established departmental policies and procedures.
  
• Creates reservations based on established guidelines.
  
• Issues room keys and relays instructions to Bell Person.
  
• Dates, stamps, sorts and racks incoming mail and messages.
  
• Blocks and dispenses rooms for arriving guests.
  
• Maintains bank in accordance with established company and departmental policies and procedures.
  
• Is familiar with property, services, and events; answers questions and provides information as requested by guests.
  
• Other duties as assigned.
  
  Completes special assignments for Supervisor Hotel Operations and above as requested.
  Premier is an equal opportunity employer subject to the rules and regulations of the NJDGE".
  Qualifications
  EducationHigh School (preferred)
  Experience* Previous hotel experience preferred. (preferred)
  
  

Keywords: Bally's Corporation, Vineland , Guest Services Agent, Hospitality & Tourism , Atlantic City, New Jersey