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CUSTOMER SERVICE REP

Company: F & S Produce Company Inc
Location: Vineland
Posted on: May 15, 2022

Job Description:

Description:
F&S Fresh Foods is centrally located in Southern New Jersey enabling access to an estimated 100 million consumers. Our two facilities consist of over 650,000 square feet of refrigerated and ambient production space and process over 150 million pounds of produce annually for our retail, food service, and industrial customers across the United States.For the past 40 years, we've been perfecting our production and safety processes to become the finest quality provider of fresh-cut fruits and vegetables, fresh foods, and frozen commodities in the Eastern Untied State. As a leader and innovator within the industry, we've delivered these principles to everything from restaurants and convenience store chains to supermarket prepare food operations, and numerous other high-volume food industries.F&S Fresh Foods has cultivated a tradition of success through dedication and innovation. The Customer Service Representative (CSR) is responsible for processing customer orders received by email, EDI or fax. The CSR works closely with the Customer Service Team Lead to ensure all customer requirements are being met.The ideal candidate will exude positivity and portray a can-do attitude in everything they do, while providing exemplary service to all Customers. Description/ Duties:Maintain solid customer relationships by handling questions and concerns with speed and professionalism.Enter and process customer orders that are received via email, fax, EDI.Ensure changes to customer orders are communicated to the appropriate departments.Research availability of product for orders.Match signed pick tickets to invoices and file in customer files.Manage inventory of office supplies and replenish as needed.Print and distribute daily reports.Weekend On-Call (rotating weekends).Other duties as assigned.

Requirements:
High school diploma or equivalentMinimum of 2 years of customer service experienceStrong computer skills, including Microsoft Office Spanish languages skills, an asset. Demonstrated aptitude for numbers and proficiency in mathematics. Ability to enter data into the computer system accuratelyExcellent verbal, telephone, and written communication skillsIt must work well under pressure and can troubleshoot and solve problemsGreat attention to detail and excellent tracking skillsPositive, you can make attitude with desire to learn F&S CULTURE: As we continue to grow and provide leading edge products to our customers, we understand hiring the right people and treating them well is critical to our success. Everything we do starts with our values. These are the beliefs that we share and that strengthen our team. Our values shape our thoughts and actions every day. At F&S its Always FRESH and Always FUN! Find the most positive path. Respond swiftly, accurately, and nimbly. Earn trust by sharing, helping, and keeping promises. Serve up safety.Have each other's backs.F&S OFFERS: We are proud to provide a comprehensive benefits program focused on your total well-being.Competitive compensation packageA robust health and welfare benefits package that includes Life, Health, Dental, VisionThe opportunity to plan for the future with a strong 401(K) including company match!Time to recharge with Paid Time Off annually + Paid HolidaysCareer Advancement opportunities and Tuition Assistance to help you achieve your goals and continue your career growth.At F & S Fresh Foods, we strive to build a diverse workforce through equal opportunity employment that embraces and leverages the differences each individual has to offer. Equal Employment Opportunity Employer of minorities/females/disabled/veterans. PI177582727

Keywords: F & S Produce Company Inc, Vineland , CUSTOMER SERVICE REP, Hospitality & Tourism , Vineland, New Jersey

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