Day Program Manager
Company: Elwyn
Location: Vineland
Posted on: June 25, 2022
Job Description:
POSITION SUMMARY: The Program Manager will be responsible for
all aspects of program operations for the designated day services
including development of all programming, hiring and disciplinary
actions for staff, effective fiscal management, and interfacing
with outside agencies and funding sources.DUTIES AND
RESPONSIBILITIES:
- Manage all aspects of daily operations of assigned adult day
support services including but not limited to meeting budgetary
guidelines, ensuring completion of individual billing and ensuring
compliance with regulatory guidelines
- Re/design program model to target group needs
- Maintain direct supervision of day support services
- Provide supervision of assigned staff in the areas including,
but not limited to, recruitment, selection, leadership, coaching,
training, performance management, promotion, discipline and
termination
- Works with, understands, and complies with terms and conditions
of collective bargaining agreements (CBA) within a unionized
environment with tasks including but not limited to adherence to
scheduling procedures, processing transfers and promotions,
administering disciplinary actions, adjudicating grievances, where
appropriate, etc.
- Perform cardiopulmonary resuscitation (CPR), safe crisis
management, and medication administration using agency-trained
protocols
- Oversee implementation of all regulations and procedures
regarding record keeping for consumers including accuracy and
compliance of all documentation
- Maintain files on all staff at assigned program(s) regarding
required training, disciplinary actions, commendations, evaluations
and any other pertinent information
- Oversee the development and implementation of all program plans
and behavioral programming
- Ensure and advocate for maximum social, academic,
vocational/volunteer and community inclusion opportunities for
consumers providing the service when needed
- Ensure appropriate personal and physical care for
consumers
- Ensure all safety policies and procedures are followed and
enforced
- Provide program services that focus on respecting individual
rights
- Support, and in the absence of the Program Specialist
facilitate, the interdisciplinary team approach to ensure quality
programming
- Ensure full knowledge of governing regulations
- Use their full knowledge of governing regulations to educate
staff to ensure full compliance applicable state regulations
including but not limited to client charts, staff training, vehicle
maintenance, and physical site maintenance
- Develop and nurture relationships with external contacts
including but not limited to support coordination, families,
advocates and/or care givers to establish a point of contact for
problem resolution, care services, program operation, agency
donations, and social events
- Develop plans of correction regarding licensure certification
and other approvals
- Monitor methods of ongoing quality assurance regarding
compliance with all licensure, certification, Elwyn New Jersey
policies and procedures and other standards as applicable
- Work cooperatively with other Elwyn New Jersey management staff
to meet overall Elwyn objectives
- Work closely with supervisor to remedy program concerns as
needed
- Actively participate in teams, committees or special events as
directed by supervisor
- Oversee all employee timekeeping and payroll activities
- Oversee all consultant scheduling including but not limited to
temp agency staff, music therapists, exercise leaders, and other
consultants as applicable
- Provide incident management as needed including but not limited
to identifying incident as reportable, entering incident into data
system, investigating incidents as appropriate and providing
follow-up through to conclusion
- Communicate any changes in policy or procedure to staff
- Anticipate future needed changes or problem areas and implement
effective action
- Evaluate all aspects of programming for assigned adult day
support services and implements corrective actions as needed
- Evaluate services to determine their fit to individual needs
and expected model
- Regularly encourage feedback from staff and utilize this
feedback to improve services
- Conduct investigations of incidents and fact-findings as
required.
- Maintains current state-mandated training and
certifications
- Follows all current policies and procedures of Elwyn New
Jersey
- Cooperates with Elwyn New Jersey and the State of New Jersey
Department of Human Services, or any other authorized investigating
body during an inspection or investigation
- Perform cardiopulmonary resuscitation (CPR), and crisis
intervention using agency-trained protocols
- Perform other duties as assignedDIRECT REPORTS: Direct Support
ProfessionalsIMMEDIATE SUPERVISOR: Director of Adult Day
ServicesCONTACTS: Participants, all facility personnel, funding
sources, referral sources, licensing agencies, social services
agencies, families, primary care providers, county representatives,
advocates and contracted consultantsEDUCATION/EXPERIENCE/SKILLS
REQUIREMENTS:
- Possess at least a bachelor's degree in a human services field
and at least two (2) years experience working directly with persons
with intellectual and development disabilities (IDD), OR sixty (60)
college credits in human services field with two (2) years case
management experience and additional two (2) years of direct
support with an IDD population, OR one (1) year IDD case management
experience with five (5) years of direct support with an IDD
population
- Five (5) years' experience working with people with
developmental disabilities.
- Two (2) years supervisory experience
- Previous experience working within and managing a unionized
workforce preferred
- Knowledge and experience in program design including
assessment, development and implementation of individual program
plans.
- Working knowledge of fiscal management
- The ability to alter working hours as needed
- Extensive knowledge of applicable state program regulations
preferred
- Ability to work in a fast-paced environment and manage and
prioritize multiple, often competing, priorities
- Demonstrated strong attention to detail
- Demonstrated strong time management and organizational
skills
- Demonstrated excellent judgment with the ability to
independently solve problems and make decisions with little or no
need for direct supervision
- Demonstrated ability to anticipate future needed changes or
identify problem areas and take effective actions
- Experience using/knowledge of Electronic Records preferred
- Demonstrated ability to work effectively as part of a team and
to lead a team
- Must be able to perform CPR and crisis intervention techniques
using agency-trained protocols
- Must possess excellent customer interaction, collaboration,
presentation, and written and verbal communication skills
- Demonstrated intermediate experience with Microsoft Office
applications, including Word, Excel, and Outlook
- Must have current valid driver's license in state of residence,
(3) years driving experience in the United States and acceptable
driving recordPHYSICAL DEMANDS/ENVIRONMENTAL PROFILE: See Physical
Demands Checklist below which represents the general physical
demands and environment conditions to which the employee holding
this position must meet, in addition to the duties and
responsibilities listed above, to successfully perform the
essential functions of this job. Elwyn will engage otherwise
qualified candidates for this position whose disabilities may
require reasonable accommodations to enable an individual to
perform the essential functions.Elwyn reserves the right to revise
or change job duties and responsibilities as needed. This job
description is not meant to be an all-inclusive statement of duties
and responsibilities of the job nor does it constitute a written or
implied contract.Elwyn New Jersey is an Equal Opportunity Employer.
Elwyn does not discriminate on the basis of race, color, religion,
creed, ancestry, pregnancy status, medical condition, gender,
gender identity or expression, genetic information, sexual
orientation or identity, age, national origin, citizenship,
handicap status, marital or family status, mental or physical
disability, perceived disability, military or veteran status,
political activities or affiliations, or any other characteristic
protected under applicable federal, state or local law, ordinance,
or regulation. #CB
Keywords: Elwyn, Vineland , Day Program Manager, Executive , Vineland, New Jersey
Didn't find what you're looking for? Search again!
Loading more jobs...