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Operations Manager

Location: Vineland
Posted on: June 14, 2022

Job Description:

Job Description: Operations Manager

The Operations Manager (OM) has management responsibility for AGI NA production, including glassblowing, machine shop, inventory and shipping/receiving for the Vineland, NJ location.
As a manager, the role will report to the General Manager of AGI NA.
The key responsibilities of the Operations Manager are:
- - - - - - -Member of the Senior Management Teamo - - -Generation of management reports including historical figures and future projectionso - - -Company-level decision makingo - - -Defining budgets and authorizing spend - - - - - - -Line management

  • Line management of the Head of Glassblowing, Head of the machine shop, shipping/receiving personnel and other individuals as assigned.
  • Line management of Vineland Quality Control
  • Defining roles and responsibilities of teams
  • Motivation of the team
  • Recruitment
  • First line management of HR issues
  • Defining and implementing the Master Production Schedule, ensuring POs and WOs are issued to the correct batches and in the correct timeframe.
  • Managing the Production teams ensuring correct on time delivery to our customers.
  • Define, set targets, and monitor Key Performance Indicators (KPIs) for production.
  • Define the major actions to improve those KPIs.
  • Leading the Monthly Operations Management Meetings and managing the creation of the associated report.
  • Determine the human resources, equipment and raw materials needed to cover production demand.
  • Take actions to ensure the required levels of staff are available, including recruitment where necessary.
  • Coordinate with purchasing the management of key suppliers to ensure continuity and quality of supply.
  • Ensure good communication with commercial parts of the business to maintain high levels of customer satisfaction.
  • Management of AGI's Manufacturing Resource Planning (MRP) and/or Enterprise Resource Planning (ERP) systems and all IT related matters for AGI NA.
  • Oversee open order book and order fulfilment, ensuring lead times are met and good levels of communication are achieved.
  • Attend global Operations Management Meetings (OMM).
  • Management responsibility for overseeing the Quality Management System part of the Business Management System (BMS) as we begin to work towards achieving ISO9001:2015.
  • Working with consultants (if applicable) and assessors during external audits.
  • Working with consultants (if applicable) for the running of internal audits.
  • Maintaining the Process Register and delegating actions to the Senior Management Team to ensure processes and procedures are defined and up to date.
  • Taking responsibility for processes and procedures directly relevant to production activities. - - - - - - -Follow the health and safety protocols which the company has established. - - - - - - -Facility responsibility - interior & exterior - - - - - - -Comply with the requirements of the Business Management System.

    Job briefThe OM will have a role overseeing the smooth and successful production of H.S. Martin products, coordinate shipment of Syrris products and ultimately AGI branded products in the NA market. -The role will aim to manage the manufacture of these products to the high standards expected while minimizing lead times (to maximize PQ) and minimizing fixed costs relating to production.
    The role will also have an important responsibility to help maintain the BMS by actively managing the Quality side of the system.
    As a person with prior relevant manufacturing management experience, use of MRP/ERP systems and excellent interpersonal skills, the OM will be responsible for managing AGI NA and the manufacture, testing and shipment of products.
    Working with the General Manager, the OM will feel comfortable generating strategic ideas.
    As part of the usual senior line manager responsibilities, the OM will perform regular 1-2-1s and annual appraisals with direct reports and where possible coach and support those individuals with the line management reports.
    The OM will be interacting with all members of staff from directors to junior members of staff in a range of departments to help AGI NA and the wider AGI Group grow sustainably while upholding and promoting the AG! mission and values (
    To be successful in this role, the OM should be a thoughtful leader and a confident decision-maker, helping our people develop and be productive, while contributing to ensuring our budgeted turnover and gross profit are achieved.
    Role requirements
    • Proven experience in manufacturing management role (3 to 5 years)
    • Knowledge of glassblowing and/or electromechanical manufacturing is preferred
    • Excellent management skills
    • Strong analytical ability & Microsoft suite of products
    • Excellent communication skills
    • Problem-solving aptitude
    • BS in a relevant field

Keywords: AGI NORTH AMERICA, LLC, Vineland , Operations Manager, Executive , Vineland, New Jersey

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