Regulatory Compliance Specialist
Company: Talent Software Services, Inc.
Location: Allentown
Posted on: June 25, 2025
|
|
|
Job Description:
Regulatory Compliance Specialist II Job Summary: Talent Software
Services is in search of a Regulatory Compliance Specialist for a
contract position in Allentown, PA. The opportunity will be six
months with a strong chance for a long-term extension. Position
Summary: This position involves managing and administering the
day-to-day implementation of Universal Service Programs in
accordance with regulatory requirements. The role requires
negotiating contracts with Community-Based Organizations (CBOs)
that implement programs designed to assist low-income and
payment-troubled customers. The position also entails managing and
providing training to the CBO caseworker workforce, assisting in
the implementation and negotiation of contracts for PUC-required
programs for low-income customers, and coordinating the daily
activities of regional bargaining unit personnel. The role requires
training and monitoring contractors and CBO caseworkers delivering
USP services and achieving expenditure and performance goals
associated with Commission-required programs. Primary
Responsibilities/Accountabilities: Directs the implementation and
communication of energy conservation programs and customer
assistance programs that meet customer needs, company expectations,
and PUC regulations. Evaluates performance standards of
community-based organizations and contractors for PUC reporting
requirements, meeting department goals, and ensuring quality
programs. Works with CBOs and internal support staff to achieve the
implementation of PUC-required US Government Client and
expenditures. Assists in the development of marketing initiatives
to effectively promote the USP programs and identifies and
implements system process requirements to support regulatory
tracking and reporting requirements. Establishes and maintains
strong relationships with community leaders, community-based
organizations, and internal departments to ensure the effective
implementation of USP programs. Supports the timely and accurate
completion of various PUC-required reports and assists in preparing
internal ad hoc reports. May be assigned an Electric Utilities
emergency and storm role, necessitating work after-hours during
emergencies. Qualifications: Bachelor's Degree or 7 years of
equivalent experience in customer service, energy-related products
management, or human service program delivery. Five years of
experience working in the electric utility industry, energy
efficiency providers, or community-based organizations. Experience
in implementing programs and services for low-income families.
Preferred: Bachelor's or master’s degree in business,
communications, marketing, or a technical discipline. Ten years of
experience in the electric utility industry, energy efficiency
providers, or community-based organizations. Solid writing, oral
communications, and analytical skills. Experience in vendor
performance management and managing budgets. Proficiency in
Microsoft products such as Word and Excel. Ability to work well
with individuals at all levels of related internal and external
organizations and adapt to change. If this job is a match for your
background, we would be honored to receive your application!
Providing consulting opportunities to TALENTed people since 1987,
we offer a host of opportunities including contract, contract to
hire and permanent placement. Let's talk! About this facility:
Keywords: Talent Software Services, Inc., Vineland , Regulatory Compliance Specialist, Energy / Utilities , Allentown, New Jersey
