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Office Manager

Company: PRISM Vision Group
Location: Vineland
Posted on: May 22, 2023

Job Description:

Summary:The Office Manager reports to the Director Operations and is responsible for managing daily operations of the office, personnel management and ensuring policies and procedures are followed. The Office Manager leverages administrative and clinical knowledge to coordinate efficient operations management.Primary Duties and Responsibilities:Oversee execution of all aspects of daily operations of divisional practice location including patient access-schedule and flow, analysis & reporting, revenue cycle support, provider, PSR, clinical & surgical services schedulingAnalyze and report practice performance metrics and key performance indicators (KPI) monthly.Supervise staff including patient access/front office, revenue cycle, clinical services, surgery services, and optical.Recruit, hire, performance manage and retain staff through annual performance evaluation process. Resolve employee grievances and personnel issues and create high levels of employee satisfaction.Develop employees with focus on growth and succession for employee retention.Guide employees through challenging HR situations and help them avoid common pitfalls that can further complicate the situation.Assure compliance with OSHA, HIPAA, and other state and federal healthcare regulations.Maintain and utilize current knowledge of ophthalmic ICD-10, Medicare, HCPCS, third party payor and CPT coding and compliance issues to meet practice objectives.Review and ensure compliance with MIPS requirementsDevelop, monitor, report and improve on continual basis, coding, billing and collections procedures.Supervise development and administration of physician and staff schedules for meeting daily patient care and surgery requirements with high patient satisfaction.Administrate systems and controls to ensure that all receipts, payments and handling of practice monies is done using generally accepted accounting procedures. Manage bank reconciliation and deposits.Manage and coordinate maintenance and repairs of office equipment and facilities.Essential Qualifications:Education: BA/BS Degree in Business or healthcare discipline strongly preferred.Experience: 3+ years' experience in a management role; medical office management experience required, Ophthalmology preferred.Knowledge/Skills/ExperienceFacility in supporting compliance with organizational policies, procedures and systemsAdvanced knowledge of HIPAA guidelines, practices and proceduresKnowledge of medical practices, terminology, and reimbursement policiesSolid computer skills - requirement of MS applications - MS Project, Word, Excel, PowerPointOutstanding written and oral communication skills; ability to communicate clear expectationsSuperior organizational and time-management skills; ability to prioritize and delegate responsibilitiesSkill in evaluating the effectiveness of existing methods and proceduresSkill in operating a variety of office equipment and computer programsDemonstrated ability to mentor and support the professional development of staff membersDemonstrated commitment to fostering an environment of collaboration, inclusion and diversityAbility to thrive in a fast-paced, dynamic organization

Keywords: PRISM Vision Group, Vineland , Office Manager, Administration, Clerical , Vineland, New Jersey

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