Patient Accounts Specialist

Company: nTech Solutions, Inc.
Location: Baltimore
Posted on: June 26, 2025

Job Description:

Terms of Employment · W2, Contract-to-Hire, 13 weeks · The position is fully onsite in Baltimore, MD 21209 Position Overview & Responsibilities The patient accounts specialist II prepares and follows-up all third party and patient bills, as organized and directed by the Patient Finance Manager/Director. · Review and assess adjudicated claims for timely and proper payment of outstanding balances · Research, correct and resubmit or reprocess unpaid claims as necessary · Submit adjustment request daily as necessary · Verify validity of account balances by researching, review and ensuring accuracy of charges, payments and adjustment posting and ensure account balances are assigned to the correct payer buckets · Review and interpret Explanation of Benefits (EOB) for denials and underpayment of codes · Research and resolve denials and underpayments with insurance carriers · Identify payer denial trends · Confirm insurance eligibility and confirm carrier policy for referral and auth requirements as needed for claim adjudication · Submit carrier appeals and reconsideration request in a timely manner · Identify and submit the required insurance refund request to refund specialist according to policy and procedure · Meet productivity goals/benchmarks as set and communicated Department leadership · Serve as a customer service representative for patient inquiries/calls · Maintain confidentiality of patient information · Work collaboratively with other departments and coworkers as needed · Attend quarterly payer meeting with respective payers

Keywords: nTech Solutions, Inc., Vineland , Patient Accounts Specialist, Accounting, Auditing , Baltimore, New Jersey